Policies
Important information about shipping, returns, and our terms of service.
Shipping Policy
- 🎉 FREE SHIPPING on all orders within the USA!
- Orders are processed within 1–2 business days.
- Standard shipping: 3–5 business days within the continental US.
- Tracking information provided via email upon shipment.
- We currently only ship within the United States.
- All peptide products are shipped in powder form and require reconstitution with bacteriostatic water upon arrival.
Refund & Return Policy
- All sales are final. Due to the specialized nature of our research-grade peptides, we are unable to accept returns or issue refunds.
- Products are manufactured to strict quality standards and thoroughly tested before shipment.
- Once a product leaves our facility, we cannot guarantee its integrity or proper handling, which is essential for research validity.
- We encourage customers to carefully review their orders before completing a purchase.
- In the rare event of a shipping error or damaged product upon arrival, please contact us within 48 hours with photographic evidence for review.
- This policy exists to maintain the highest standards of quality and safety for all research applications.
Privacy Policy
- We collect only information necessary to process and fulfill orders.
- Payment information is encrypted and securely processed.
- Customer data is never sold or shared with third parties.
- Research purposes and institutional affiliations remain confidential.
- You may request deletion of your data at any time.
Terms of Service
- Products are sold for research and educational purposes only.
- Purchasers must be 21 years or older and affiliated with a legitimate research entity.
- Products are not intended for human or animal consumption.
- Misuse of products voids any warranties and may result in account termination.
- We reserve the right to refuse service to any customer.
Disclaimer: For research & educational use only. Not for human or animal use. No health or performance claims. All products are intended for laboratory research and not for consumption. By purchasing, you agree to these terms and confirm your understanding of the intended use of these products.